FAQ

These are some questions we get frequently asked.

 

 
What are the delivery charges for orders from the Online Shop?
The shipping costs within the Netherlands are € 5.95 Free shipping from an order amount of € 75,00 The shipping costs to Belgium and Germany are € 8.50. Free shipping from € 150,00.
Which payment methods are accepted in the Online Shop?
Paypal Credit Card via PayPal Ideal
How long will delivery take?
If in stock the products will be shipped the same working day (if ordered before 16.00 hours) or at the latest the next working day. If within the Netherlands it will normally be with you in 2-5 working days after being shipped.
How secure is shopping in the Online Shop? Is my data protected?
Your financial data is secure it is handled by an ultra secure third party that specializes in handling payments. We also follow the best industry practices to keep your information secure.
Do I receive an invoice for my order?
Yes, you receive a digital invoice upon purchase
What happens after I make my order?
On the day we send your package you will receive a message. This message states on which day PostNL comes by. If you are not at home on that day you can use the link in the message to view the delivery options and choose another option.